Strategy
This section is for those involved in developing strategies for running successful and financially sustainable media businesses. See our site map for a list of articles.
Newspaper audience research
Audience research is essential if a newspaper is to remain relevant and generate revenue, but some publishers fail to gather adequate audience feedback.
Knowing your audience
Identifying the target audience and discovering the information needs of readers, listeners and viewers, is essential for formulating an editorial proposition.
Winning audience trust and loyalty
A media organisation needs to be clear about what it stands for in order to win the trust of the audience.
The project management process
In this example, we were asked at short notice to help produce a televised debate between political candidates before a general election. We had three-and-half weeks to make it happen.
Creating a converged news operation
A converged news operation offers improved quality control, more efficient workflows, cost savings, a steady flow of original journalism across all devices, and new resulting business opportunities.
Forward planning for media organisations
This module looks at how media organisations need to plan ahead in order to produce original content that informs the public debate and makes the most efficient use of resources.
Planning a journalistic collaboration
Here we look at the practical steps needed in setting up an editorial collaboration with another news organisation or other information source. In the previous article we looked at what is ‘Collaborative journalism’. In this article we look at how to do it.
Creating a distinctive radio station sound
A radio station can only achieve impact if it has a unique and consistent sound and delivers content that the listeners can relate to.
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Hiring and developing staff
Hiring the right journalists is one of the most critical decisions senior newsroom managers make. The following guide is designed to help editors choose the right candidates.
Lesson: Impartiality in journalism
This lesson plan is designed to teach students the importance of impartiality in journalism and the avoidance of bias.
Dealing with algorithmic bias in news
Journalists need to be trained in how to recognise and deal with algorithm bias in order to counter the speed and scale at which biased content spreads.







