Right of reply – scenario

Image by BBC World Service released via Creative Commons CC BY-NC 2.00
Image by BBC World Service released via Creative Commons CC BY-NC 2.00

When should journalists offer a right of reply? All the time, sometimes, never? Try our ethical scenario and add your comments.

You are the editor of a morning radio news and current affairs programme. The news bulletin is leading on reports of a sharp rise in unemployment figures.

At 07.10 you have a politician on the programme being interviewed about the jobless totals. She blames restrictive union laws which, she says, mean that firms find it harder to hire staff without conditions. She quotes numbers, which one of the reporters from the newsroom picks up on.

When the item ends you receive two phone calls. One is from the organisation representing businesses saying that the minister got it wrong and that you are misleading the audience by repeating her claims. The other is from a union leader who claims to have data refuting the minister’s point.

A news reporter has already prepared a piece for the news summary at 7.30, including an audio clip of what the minister said on your programme.

What do you do? Do you:

  1. pull the 07.30 bulletin piece until you can check it out more thoroughly.
  2. stick with your script and broadcast without changing a thing.
  3. take a note of the comments from the employers’ organisation and the union leader and add them at the end of the report as a back announcement.
  4. leave the piece as it is, offer both the business and union representatives the chance to have their say immediately after the bulletin at 07.30, and make a back announcement after the minister’s claims saying that you will have the views of business and the unions immediately after the bulletin.
  5. a mix of some of the above.

Suggested answer: Perhaps 5) is the best solution being a mix of 3) and 4). That would mean leaving the piece that has been prepared for the 7.30 news summary as it is, but mention that the minister’s claims have been challenged by business and union leaders. Offer both the business and union representatives the chance to have their say immediately after the bulletin at 07.30, or as soon as is practical, and make a back announcement after the bulletin piece containing the minister’s claims saying that you will have the views of business and the unions later in the programme.
Why is a mix of c) and d) the recommended answer

It’s all about right of reply, including alternative points of view, fairness and accuracy – here are some of the main points to consider.

Right of reply

It’s important that we strive to be impartial in our news and current affairs coverage. However, we must never assume that our guests have the same objective. They probably won’t.

Politicians, academics and other contributors who we invite to take part in our output will probably have a particular line they want to present. It’s unlikely to be a neutral contribution. The producer will have invited them to take part in the programme because they knew they had something newsworthy to say.

Ideally, current affairs and news producers will established what line the guest is likely to take and, if the comments are controversial, the producer will have lined up someone prepared to respond.

Our job is to reflect all sides of a story if possible. That’s a tough challenge, because it’s unlikely we will know the full extent of the impact of a story on all those affected, but we should, during our production meeting and editorial brainstorming, try to reflect as wide a range of views as possible. And we should always be open to including more when relevant.

So the onus is on us, the news team, to ensure that an item is accurate and fair. It’s good that quotes made on air are challenged. And it’s part of our job to consider any challenges, weigh up the points being made, and reflect or invite others to reflect, that disagreement.

Controversial subject might cover politics, religion, sexual practices, human relationships and financial dealings. In all cases, we must ensure as wide a range of views and perspectives are considered.

Fair, accurate, objective and impartial

This is not about providing balance. Balance can be an overused word in journalism. Life isn’t balanced, so we should not strive to achieve balance in our news and current affairs output.

News and current affairs should reflect life as it is. Striving to achieve balance can make a mockery of a news report. Rather we should strive to be fair, accurate, objective and impartial.

Sometimes that is not possible in a single item. In that case we must plan follow up coverage and offer clear verbal signposts so that the audience knows that other views will be included and when.

Personal views offering one side of a story can often encourage healthy debate. This is especially true when the contribution enhances the understanding of the audience and opens minds to new perspectives.

Alternative view points

So it is our responsibility as journalists to find alternative points of view within the same programme strand, within the next bulletin, or in subsequent output. In all cases we must :

  • retain a respect for factual accuracy
  • fairly represent opposing viewpoints
  • provide an opportunity to reply
  • ensure that a sufficiently broad range of views and perspectives is included
  • ensure these are broadcast in similar output, measure and time of day
  • and produce an overview piece that is fair, accurate and informative.

You don’t need to have all view points reflected in a single news item as long as there is fair representation of all views as the story develops.

Graphic for a Media Helping Media lesson plan

This text presents a crucial ethical scenario faced by journalists, particularly in live broadcasting, and provides valuable insights into the “right of reply” principle.

Analysis

  • The core dilemma:
    • The scenario highlights the tension between immediacy and accuracy. In a fast-paced news environment, especially live radio, there’s pressure to broadcast information quickly. However, this can lead to the dissemination of potentially inaccurate or biased claims.
    • The text emphasises that “impartiality” doesn’t mean neutrality. Journalists are not passive conduits; they must actively verify information and provide context.
  • Right of reply:
    • The text correctly moves beyond the simplistic of often misused notion of “balance”, True ethical journalism seeks fairness, accuracy, objectivity, and impartiality.
    • It acknowledges that life and news are complex, and achieving a perfect “balance” in every segment is often impossible and even misleading.
    • The emphasis on “fair representation” is vital. This means giving all relevant viewpoints a reasonable opportunity to be heard, not just aiming for a superficial 50/50 split.
  • Proactive vs. reactive journalism:
    • The ideal scenario, as the text suggests, involves proactive journalism. Producers should anticipate potential controversies and prepare responses in advance.
    • However, when unexpected challenges arise, as in this scenario, journalists must be prepared to react quickly and ethically.
  • Importance of transparency:
    • The recommended solution (a mix of options 3 and 4) prioritises transparency. By acknowledging the challenges to the minister’s claims and immediately offering a platform for opposing views, the radio program demonstrates its commitment to fairness.
    • The back announcement is key. It lets the listener know that the radio station is aware that there are other sides to the story, and that they will be given air time.
  • Ethical considerations:
    • The text stresses the journalist’s responsibility to verify information, represent opposing viewpoints fairly, and provide opportunities for reply.
    • It acknowledges that controversial topics require extra care and a commitment to presenting a wide range of perspectives.
    • The text makes it clear that the journalist is the responsible party, and that they cannot simply rely on the guest to be truthful.
  • Upholding public trust:
    • Providing a right of reply is essential for maintaining public trust in journalism. It demonstrates a commitment to accuracy and fairness, which are crucial for a healthy democracy.
  • Preventing misinformation:
    • By promptly addressing challenges to claims and providing alternative viewpoints, journalists can help prevent the spread of misinformation.
  • Facilitating informed debate:
    • Offering a platform for diverse perspectives encourages informed debate and allows the public to make their own judgments.
  • Ethical responsibility:
    • The right of reply is not just a legal or regulatory requirement; it’s an ethical obligation. Journalists have a responsibility to present information fairly and accurately.
  • Dynamic and evolving story telling:
    • The text highlights that stories change and evolve, and that news reports should reflect that. This is especially true in a live environment.

In essence, the text underscores that the “right of reply” is not a static concept but a dynamic process that requires ongoing vigilance, transparency, and a commitment to ethical principles.


David Brewer
The author of this piece, David Brewer, is the founder and editor of Media Helping Media who he created with the help of long-time colleague and friend Bob Eggington. David has worked as a journalist and manager in print, broadcast, and online. He was the managing editor of BBC News Online soon after the site launched and the managing editor of CNN.com International EMEA where he set out the editorial proposition, hired staff and oversaw the launch. David was the managing editor for the launch of CNN Arabic in Dubai and a launch consultant for the launch of Al Jazeera English in Qatar. David has spent many years delivering journalism training worldwide, mainly in transition and post-conflict countries. He is currently mentoring journalists and editors of refugee and exiled media via online platforms as well as helping train journalists in countries where the media is still developing.